Please visit my web page "Urban Tenets" at https://urbantenets.nl/
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The secret of the human edge over AI lies in undocumented
knowledge.
The quality of online search results has improved manifold
over say past 15-20 years and the quality and speed with which results are
generated shall continue to improve with the advent of LLM, but the quality of
such search results essentially still remains a function of underlying bulk
content. The more data that will get added for processing the more refined
results we’ll get, and more the data that will be used, segmented, labeled, and
annotated to train machines, the more efficient AI use cases will be.
Thinking of machines and humans and what differentiates
them, and taking a case of the decision-making process. The potential
application of Artificial Intelligence (AI)
in boosting the degree of confidence in judgment is well understood. The
application of AI in critical and scientific decision-making processes is also
understood. It is also acknowledged that AI holds immense potential to
supplement or eliminate part or bulk of human manual efforts and provide a fast
baseline content for judgment and decision-making. That being said, still, the
chances are that the key decisions across industry, businesses, and governance
will continue to be made based on human judgment. The human judgment that stems
from the life experiences of individuals and fraternity, not surprisingly most
of which never gets documented. What differentiates the decision-making process
of AI and human beings outside of the scientific application, is that the key
decision made by humans goes beyond empirical evidence, rationality, and explanation
and are also based on their instinct and their belief system. We are not even
discussing the occult, spiritual, and depth of human subconsciousness. It is
also noteworthy that AI is only as smart as the data it has access to, even if
it may claim to extrapolate the data gap.
AI including Large Language Model (LLM) is fueled by data,
but no amount of data seem to be enough to supersede the collective
consciousness of human. The data that is undocumented is the missing piece of
the puzzle and the documented data that AI has access to and on which it is
being trained is possibly only the tip of the knowledge iceberg, and that's
what will continue to differentiate humans from machines. This undocumented
knowledge or data is almost like a treasure that is seated within the individual’s
psyche, cultural experiences, contextual understanding, belief system, and
their evolutionary instinct; such knowledge or data is hidden in plain sight
and never gets documented, as there is no need.
How humans behave or act is many a time counterintuitive,
intriguing and captivating. Each of these acts translates into experiences, the
kind of experience that enriches individuals and fraternity but never gets
documented, hence never becomes a data point. For instance, those seasoned
drivers and commuters who take the shortcut route other than what is shown by
the navigation app, by instinct as they have known the rhythm and streets of
the city by heart over decades. Those investors who will buy stocks, or strike
a deal based on numerology and their lucky number or based on perceived
auspicious time or period, a deal that is different from predicted trends or
obvious choice, as it goes with their belief system and has worked in their
favor in the past. Those project leaders who navigate smoothly through
challenging situations based on their life learning, that is nowhere to be
found in textbooks and hardly get documented. Those businessmen who take
day-to-day and big decisions based on the wisdom earned since childhood while
helping their parents in their business, a kind of emotional intelligence not
to be gained from business school. Also, those local guides who take you to
hidden jewels of the city not to be found in best of the travel guide books,
somehow remain a trade secret. Likewise the ordinary and extraordinary trade
secrets or individuals, collective, fraternity, and sectors. The million
interpretations of a single art piece and craftwork in the gallery and museum
by varied spectators, many of which are no less vivid than the interpretation
of an art critic. Even the quantum and richness of knowledge that gets
instantly and momentarily generated in classroom discussions, ideation and
Q&A sessions, but never find their way to the published literature of any
kind or public domain. Examples of undocumented knowledge are innumerable,
prolific and unfathomable.
The quest of mankind is to structure the knowledge, and the
underlying assumption is that every case that is to be analyzed for empirical
research has been categorized already, but no amount of sample size is large
enough to tap into the experiences of individuals and the consciousness of the
collective. Each individual’s experience is the rich embodiment of exceptions,
like their life journey, meanwhile, the exceptions always get discarded in
quest of a pattern, hence missing out on vital knowledge or data that stems
from the individuals, subsets, and fraternity. This is an example of
unstructured, undocumented data. AI and LLM while processing seemingly vast,
heterogeneous data will most likely still continue to face the challenges of
not having access to knowledge that is there but not documented, especially
that is seated within individual, community, and culture, and remains obscure
and unintentionally out of reach. Yes, one can pay to get the experiences
documented and labeled for machine learning but that will still be like
scratching the surface.
Acknowledging that humans bring a different value to the
table, might be a solace in the turbulent changes in the technological
landscape that is happening right now with no sign of slowing down.
Author: Anoop Jha
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[Recent update
Starting 2024, launching urban management, interior design, home decor and commissioned artwork services in the Netherlands, serving local as well as international remote clients.
Please Note, that I am also conducting a FREE 45-minute online individual consultation on your interior design and home decor needs and aspirations if you are in the Netherlands or even internationally. Drop me an email at anoop.jha@gmail.com
Please visit my web page "Urban Tenets" at https://urbantenets.nl/
Instagram interior design page @urbantenets
Instagram fine art and illustration page @urbanoregional
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